Who does the work
ChipDoc is one person with a van, a repair bridge and no reviews, because there is not one paid job behind this name yet. That is the honest starting point, so here is everything you can check before you decide.
I read the message, I drive out, I do the repair and I tell you if it went wrong. There is nobody to put you through to.
There is no track record behind this name yet. So instead of reviews you get the method written down, a fixed price you can read before you contact me, and nothing to pay if the chip turns out not to be repairable.
One person, one van
ChipDoc is me, Ish, working out of a van. No office, no call centre, nobody subcontracted. The person who tells you the price is the person who turns up at the car.
That cuts both ways and I would rather say it than hide it. Nothing gets handed to a crew who never spoke to you. Nobody covers for me either if I am already at another car, so the diary stays small on purpose.
- The same person answers you, drives out and does the repair
- One van and one diary, so the time you get comes from me and not from a booking desk
- $100 for the first chip, and $40 for a second one on the same windscreen in the same visit
- Nothing to pay if it turns out the chip cannot be repaired
What I know how to do, and where I learnt it
This is a small trade with a few ways to get it wrong. So rather than an adjective about experience, here is where the knowledge actually came from.
The trade came from home
My father fits windscreens for a living in Spain, on Audis, which is the fiddly end of the trade because those cars are full of cameras, heated glass and acoustic laminate. I worked a summer in it over there, and he is still one phone call away when something on a job looks unusual.
What that gives me is the craft, the failure modes and the real timings. What it does not give me is anything Australian. His prices, his suppliers and his rules are not ours, so none of that goes on this site.
The gear I actually own
A Delta Kits B150 bridge, Duobond resins and a UV lamp, bought in August 2026. It is a chip repair kit and nothing more, which is the other honest reason I do not offer replacements.
What a repair does, and what it does not do
Resin goes into the break, cures under UV light and takes the glass back to most of its strength, so the damage is far less likely to run across your windscreen.
It does not make the mark vanish. You will usually still see something faint if you go looking for it, and anyone who promises otherwise is selling.
Headlights
Polishing yellowed headlights is the second job in the van.
Forty minutes is what the job takes in the trade, and it is the number on the rest of this site. It is not the number from my first go. My first practice repair was on my own windscreen in September 2026, it took 94 minutes, and the pit in the middle is still not polished flat because I was missing an adapter for it. If your car is going to take me longer than the forty, you hear it at the car and not afterwards.
The business is new, and you are reading it here first
Not one paid job has been done under this name. I could cover that with stock photos of somebody else's windscreen and a row of five star reviews that nobody wrote. I would rather you hear it from me and price it in.
So here is the split. On one side, what you can check for yourself today. On the other, what does not exist yet and will not be faked while it does not.
| What you can check today | What is not there yet |
|---|---|
| The price, written on the page, before you send me anything | Paid jobs under this name. There are none |
| The coin test, which you can do at your own car before you contact me | Reviews. There is nothing to review yet |
| A written rule that I do not repair damage in front of the driver | Photos of other people's cars. I will not borrow any |
If something goes wrong
Glass sometimes cracks while it is being repaired. It is uncommon, and it is a known risk of the process rather than a mistake, because the break was already there and the glass was already under tension.
What I can promise is how you find out. You hear it from me at the car, on the spot, while I am still standing next to it. Not on an invoice, not in a voicemail two days later.
- If the repaired chip turns into a crack within 12 months, you get $100 back
- If it cannot be repaired, I say so and you pay nothing. No call out fee
- If it spreads during the repair, you hear it at the car and you do not pay for a repair that did not hold
- If the finish came out worse than I expected, I tell you that too instead of waiting for you to spot it
- If it is not a job for me, I tell you what to ask the people who do replacements, and that costs nothing
What I do and what I will not touch
The list is short on purpose. Most of what is on the right hand side is not a gap I am trying to close, it is a decision.
It is deliberate and not temporary. A replacement depends on which glass your car takes, on a supplier, on adhesive that has to cure and on recalibrating the camera behind the windscreen. That is exactly why a replacement price cannot sit on a web page. A repair can, so a repair is the whole business.
I do this
- Chip repairs smaller than a coin, anywhere on the glass except directly in front of the driver
- Bullseyes, stars and combination breaks, which is most of what a stone leaves
- More than one chip on the same windscreen in the same visit
- Telling you it cannot be repaired, and getting back in the van without charging you
I do not do this
- Windscreen replacement. It needs a second pair of hands, a glass supplier, adhesive and a camera recalibration on most modern cars
- Rear glass, door windows and quarter glass
- Long cracks, which usually need a new windscreen (send a photo and I'll tell you honestly), and damage through both layers of the glass
- Promising you the mark will disappear, because it will not
Questions people ask before they book
Who actually turns up at my car?
Ish. One person, one van, the same person who answered your message. If anybody else ever turns up using this name, it is not me.
You have no reviews. Why would I book you?
Because the parts you would normally have to take on trust are written down instead. The price is on the page before you send me anything. The coin test is something you do yourself at your own car. And if I get there and it cannot be repaired, you pay nothing, so the worst case is that I looked at it, told you no and drove off. If that is still not enough, wait and let somebody else go first. I would rather that than talk you into it.
Book my repair
Send a photo of the chip with a coin next to it and I will tell you if it is a job.
Book my repair